Terms of Service

Effective Date: 30 June 2026  ·  Last Updated: 30 June 2026

1. Introduction and Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User") and SmartAIm s.r.o., a company incorporated under Slovak law with registered office in the Slovak Republic ("SmartAIm", "we", "us", or "our"), governing your access to and use of the RE:Search Lab platform, including all related software, services, and features (collectively, the "Service").

By registering for an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

Users must be at least 16 years of age. By using the Service, you represent that you meet this requirement.

2. Definitions

  • "Service" means the RE:Search Lab web application and all associated features provided by SmartAIm.
  • "Account" means the registered user account you create to access the Service.
  • "Organization" means the research team or institution with which you are associated within the Service.
  • "User Content" means all data, files, research records, notes, attachments, and other materials you submit to the Service.
  • "Admin" means a User with administrative privileges within an Organization.

3. Account Registration

To access the Service, you must create an Account by providing a valid email address, full name, password, and organization name. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the confidentiality of your password and restrict access to your Account.
  • Notify us promptly at info@smartaim.sk if you suspect unauthorized access to your Account.
  • Accept responsibility for all activities conducted through your Account.

You may not share your Account credentials with other individuals or transfer your Account to another person.

4. Description of Service

RE:Search Lab is a research management platform designed for academic and scientific teams. The Service enables users to track experiments, manage publications, grants, and events, collaborate with team members, and organize research data within a shared organizational workspace.

The Service includes an AI Assistant feature. This feature is experimental. Any outputs, responses, or suggestions generated by the AI Assistant are provided for informational purposes only, may be inaccurate or incomplete, and must not be relied upon as professional, scientific, legal, or any other form of expert advice. You bear sole responsibility for evaluating and verifying any AI-generated content.

5. Acceptable Use

You agree to use the Service only for lawful research and academic purposes and in compliance with these Terms. You must not:

  • Upload or transmit content that infringes any third-party intellectual property, privacy, or other rights.
  • Introduce malware, viruses, or any harmful code into the Service.
  • Attempt to gain unauthorized access to any part of the Service or another user's Account.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service in any manner that could damage, disable, overburden, or impair our servers or networks.
  • Use the Service for any commercial purpose not expressly authorized by us.
  • Violate any applicable laws or regulations, including those of the Slovak Republic and the European Union.

We reserve the right to suspend or terminate your Account if we determine, in our sole discretion, that you have violated these Terms.

6. User Content

Ownership. You retain full ownership of all User Content you submit to the Service. We claim no intellectual property rights over your research data, files, or other materials.

License Grant. By submitting User Content, you grant SmartAIm a limited, non-exclusive, royalty-free license to host, store, process, and display your User Content solely as necessary to operate and provide the Service to you and your Organization. This license terminates when your User Content is deleted from the Service, whether by you or upon account closure, subject to standard backup expiry periods as described in the Privacy Policy.

Responsibility. You are solely responsible for the accuracy, legality, and appropriateness of your User Content. You represent and warrant that you have all necessary rights and permissions to submit such content to the Service.

No Endorsement. We do not review, endorse, or assume responsibility for any User Content.

Third-Party Personal Data in Uploads. If you upload data containing personal data of third parties (e.g., research datasets, participant records, or survey data), you are the data controller for that data and are solely responsible for ensuring you have a lawful basis for its processing and for fulfilling your obligations under applicable data protection law. SmartAIm acts as a data processor for such data solely on your instructions. Enterprise or institutional users requiring a Data Processing Agreement under GDPR Art. 28 should contact us at info@smartaim.sk.

7. Privacy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that your personal data will be processed in accordance with the Privacy Policy.

8. Intellectual Property

The Service, including its software, design, trademarks, and all content provided by SmartAIm, is and remains the exclusive property of SmartAIm s.r.o. and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service for its intended purpose. No other rights are granted.

9. Availability and Service Changes

We provide the Service on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, error-free, or free from defects. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you for any modification, suspension, or discontinuation. Where we discontinue the Service entirely and you are a consumer, we will provide reasonable advance notice of at least 30 days, giving you the opportunity to export your data before termination takes effect.

10. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Service is provided without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will meet your requirements or that it will be secure, timely, or error-free.

Nothing in these Terms shall limit or exclude any statutory rights you may have under applicable EU consumer protection law that cannot lawfully be excluded.

11. Limitation of Liability

To the maximum extent permitted by applicable law, SmartAIm, its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or business interruption, arising out of or in connection with your use of or inability to use the Service, regardless of whether SmartAIm has been advised of the possibility of such damages.

Our total aggregate liability to you for all claims arising from or related to the Service shall not exceed the greater of (a) the amounts you paid to us in the twelve months preceding the claim, or (b) one hundred euros (€100).

Nothing in this section shall exclude or limit our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited under applicable mandatory law, including rights under EU Directive 2019/770 on digital content and digital services.

Some jurisdictions, including within the EU, do not allow certain liability exclusions. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless SmartAIm, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your User Content; or (d) your violation of any third-party rights.

This indemnification obligation does not apply to the extent you are acting as a consumer under applicable consumer protection law. Consumer rights under mandatory EU and Slovak law are not affected by this clause.

13. Term and Termination

These Terms remain in effect while you use the Service. You may terminate your Account at any time by contacting us at info@smartaim.sk.

We may suspend or terminate your access immediately, without prior notice, if we reasonably believe you have violated these Terms. Upon termination, your right to use the Service ceases immediately. We will handle any data retained post-termination in accordance with our Privacy Policy.

The following sections survive termination: 6 (User Content), 8 (Intellectual Property), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 14 (Governing Law), and 15 (Miscellaneous).

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Slovak Republic, without regard to conflict of law principles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Slovak Republic.

If you are a consumer resident within the EU, you may also have the right to bring proceedings before the courts of your country of residence, and these Terms do not limit any rights you have under mandatory EU consumer law.

For the European Commission's online dispute resolution platform, visit ec.europa.eu/consumers/odr.

15. Miscellaneous

Force Majeure. We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, war, cyberattacks, telecommunications failures, or government actions.

Severability. If any provision of these Terms is found unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force.

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and SmartAIm regarding the Service, superseding all prior agreements.

No Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that right.

Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Modifications. We reserve the right to modify these Terms at any time. For material changes, we will provide at least 30 days' notice via the Service or email and will request your explicit acceptance before you can continue using the Service after the change takes effect. If you do not accept the modified Terms within the notice period, you may close your account and we will handle your data in accordance with the Privacy Policy. For non-material changes, continued use of the Service constitutes acceptance.

16. Contact

SmartAIm s.r.o.

Karpatské námestie 7770/10A, 831 06 Bratislava, Slovak Republic

Company ID: 55679463  ·  VAT: SK2122061106

Email: info@smartaim.sk